Job Vacancy: After-Sales Support Officer

 

Scope of Duties

Collaborates with a core team of sales, marketing and customer support personnel and takes responsibility for the after-sales function, at the highest standard and as efficiently as possible.

 

Responsibilities

  • Follows up with supplier for order acknowledgment.
  • Prepares supplier registration when necessary.
  • Prepares prepayments to supplier when necessary.
  • Liaises with the banking department to confirm that payment has been made to supplier and sends proof of payment to the supplier.
  • Sends order acknowledgement to customer.
  • Prepares certificates of origin when necessary.
  • Prepares dispatching documents.
  • Liaises with both suppliers and customers in regard to any after-sales issues which may arise.
  • Acquires quotations from freight forwarders.
  • Confirms and assures timely delivery.
  • Finalization of processes to invoice stage.
  • Meets and exceeds the agreed personal targets and objectives.
  • Works constructively and jointly in meeting department targets and objectives.
  • Keeps HOD and/or Senior(s) informed of any problems/concerns that may arise in daily business conduct.
  • Ensures implementation of the Group’s Management System in the area of his/her responsibilities and proposes any changes.

 

Required Qualifications / Competencies

  • Academic qualifications preferably in a shipping or marketing related field
  • 2 years’ experience in a similar position would be beneficial
  • Confident communicator, good team player with a positive attitude
  • Ability to meet deadlines and work under pressure
  • Positive attitude and strong commercial drive
  • Fluent in Greek & English languages
  • Computer literate with fast typing skills
  • Background in shipping an advantage

 

Benefits

• Competitive remuneration package offered
• 13th Salary
• In hospital medical cover
• Provident fund
• Lunch
• Parking

 

All applications will be treated with strict confidentiality. Applicants must be able to reside & work within EU.

An excellent package, including provident fund and medical insurance will be offered to the successful candidate according to qualifications and experience.

 

Please submit your CV to careers@navtech-supplies.com.

Applicants must be eligible to work within the EU.

 

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